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Animal Control

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1. How can I adopt a dog or cat?
2. Where is the animal shelter and what are its hours?
3. What are the requirements for keeping dogs or cats in the city limits?
4. How many dogs or cats can I have at my residence?
5. Do I need to license my dog or cat with the city?
6. Does the City accept 3-year rabies vaccinations?
7. What happens if my dog or cat is impounded?
8. Can citizens bring a stray dog or cat to the animal welfare facility?
9. What is a nuisance animal?
10. What if an animal appears to be uncared for, abandoned or abused?
11. Do Animal Welfare staff investigate other animal complaints?

Code Enforcement

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1. How long does it take the city to abate a public nuisance?
2. What if my landlord won’t fix something in my home?
3. Why can’t I park my car in the front yard or on the sidewalk?
4. What if my car doesn’t run?
5. How are public nuisance codes enforced?
6. How tall does the grass has to be before it becomes a public nuisance?
7. Do I have to mow the yard and maintain trees and shrubs next to the street?
8. What is a trash public nuisance?
9. Why can’t I leave my sofa or recliner on the porch?
10. How can I dispose of bulky trash items?

EMSAcare

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1. If I participate, who is covered?
2. I have insurance and/or Medicare. Why should I participate? Isn't it like I'm paying for the same thing twice?
3. What if my personal insurance and/or Medicare doesn't cover the full cost of the claim?
4. What constitutes an emergency transport?
5. What constitutes a non-emergency transport?
6. Do participating customers receive benefits for non-emergency transports, too?
7. Are there any excluded services?

Fire Department

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1. Can I have a controlled or open burn?
2. How do I get a copy of a fire incident report?
3. Does Sand Springs have volunteer firefighters?
4. How can I find out what services the Fire Department offers?
5. Is counseling available if my child is setting fires?
6. How do I get a permit for professional fireworks?
7. Where can I go to get my blood pressure checked?
8. Where can I find out about CPR classes?
9. How can I schedule a fire truck or a firefighter at my function?
10. Who do I call about a fire extinguisher that doesn't work?
11. When an emergency vehicle is approaching that is displaying emergency lights and sirens, what should I do?
12. Why do so many fire apparatus respond to simple incidents?
13. How come I see fire trucks with full lights and sirens go through a red light at intersections and then, after they go through, they turn off their lights and slow down?
14. Why do I see firefighters breaking windows in a building on fire?
15. Why do fire trucks respond to motor vehicle accidents?
16. Why do fire trucks respond to emergency medical calls?
17. How can I become a career (paid) firefighter?
18. Who do I call if I have problems with bees?

Licenses & Permits

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1. Why do I need a building permit to do work on my own property?
2. Why can’t an inspector tell me how to build something?
3. What codes does the city use?
4. What does a building permit cost?
5. How long does it take to get a building permit?
6. What plans should be submitted with a permit application?
7. Who can do the work?
8. Why does the city do inspections?
9. How is an inspection requested?
10. Why are some inspections performed in groups?
11. When is a Certificate of Occupancy required as part of a building permit?
12. What are the requirements for fences?
13. Is a permit needed to fix or replace a roof?

Main

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1. Where can I find the answers to my frequently asked questions?
2. How do I contact a city/county department?

Municipal Court

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1. Where do I go to take my Court ordered drug screen?
2. I was ordered to take a shoplifting class. What is the phone number?
3. I was cited for no insurance. I do have insurance; it was valid at the time I was cited. I just did not have it in my vehicle. What do I do?
4. I have received a letter from a collection agency for old tickets I never paid in Sand Springs, how do I resolve this?
5. My license is suspended because of an unpaid citation from the City of Sand Springs. I have resolved this. How do I reinstate my license?
6. How do I get married at the Court house in Sand Springs?
7. What is the difference between entering a plea of guilty or no contest to a charge I have?
8. Do I need an attorney with me when I come to court?
9. Who do I call for a drug/alcohol assessment I was ordered to?
10. Who do I call for classes I was ordered to for a DUI?
11. How do I find out my court date?

Planning & Zoning

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1. What are the benefits of annexation?
2. Why does the City of Sand Springs have a Zoning Code?
3. What is a Variance?
4. What is a Special Exception?
5. What kinds and types of signs are permitted at my business?

Police

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1. I need to speak with a Police Officer, but it's not an emergency. What number can I call?
2. My car was towed by the Police Department, What do I need to do?
3. I think I know somebody involved in selling drugs, who can I contact and remain anonymous?
4. Does Sand Springs have a City Jail?
5. I received a citation, what do I do now?
6. How do I get a copy of an offense report?
7. I have an alarm on my residence/business, do I need a permit or license for this?
8. What are the Police Department hours?
9. I received a ticket that I don't think I deserve, who do I contact?
10. How can I get my fingerprints taken?
11. Can the police open my car if I have locked my keys inside?
12. Is there a way to find out if an item I lost in the city was turned in?
13. Does Sand Springs have a curfew for minors?
14. What should I do if I find an abandoned bicycle?
15. What should I do if my neighbor is keeping old cars in his/her yard that do not run or do not have license plates on them?