Utilities

The City of Sand Springs’ Customer Service department consists of 5 office staff and 3 field staff to manage the city’s approximately 13,000 utility customers. Office staff manages the utility billing, electronic meter reading system, phone calls, and payment processing for the following services: water, wastewater (sanitary sewer), solid waste (refuse), stormwater, fire/ first responder, and EMSA (ambulance). Field staff are responsible for maintaining the City’s water meters, including obtaining monthly reads and data, performing water turn on’s and turn offs, and repairing or replacing meters and electronic reading components as needed. The Customer Service department is located at the municipal building at 100 E Broadway, 1st floor. Office hours are Monday through Friday from 8:00 a.m. – 5:00 p.m.
 
Pay Utility Bill Icon 2                 New Water Service icon                Winter Quarter Averaging icon
        Pay Your Bill                          New Water Service            Winter Quarter Averaging

 How to Find a Water Leak icon                   Water Rates icon                 FAQ icon1
   How to Find a Leak                    Current Utility Rates          Frequently Asked Questions

   How to Read Your Water Bill icon              Water Usage Conservation Tips icon               Trash Service icon
  How to Read your Bill         Water Usage & Conservation               Trash Service