Are there any excluded services?

Yes. The EMSA Total Care program does not provide benefits for non-emergency transports without a physician certification statement. Also, repetitive transports for services such as dialysis, radiation therapy, and chemotherapy are not included. EMSA Total Care does not cover non-emergency transports to and from doctors' offices, dentists' offices, physical therapy centers, and other facilities. Transports outside of EMSA's service area are also not included. It's a good idea to call EMSA at (918) 396-2888 to discuss eligibility before requesting non-emergency service.

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1. If I participate, who is covered?
2. I have insurance and/or Medicare. Why should I participate? Isn't it like I'm paying for the same thing twice?
3. What if my personal insurance and/or Medicare doesn't cover the full cost of the claim?
4. What constitutes an emergency transport?
5. What constitutes a non-emergency transport?
6. Do participating customers receive benefits for non-emergency transports, too?
7. Are there any excluded services?